NOTE: LINUX drivers are not valid for the i920 Scanner.Download 32-bit and 64-bit LINUX Drivers for the i940 Scanner only. Operating systems tested on: Ubuntu 14.04 LTS 32-bit and 64-bit LINUX Driver files do not include Guides. Expand the file (e.g., tar -xf.gz) and then run the setup script (i.e. The upgrade file updated the 'Kodak Scanmate i900 Scanner, Kodak, ver 2.21' to version 3.1. The STfulli900v1.7.111.exe file re-installed the Smart Touch software, same version of 1.7.111. Things started working again. Hope this helps someone with updating the Kodak Scanmate i940 driver.
Kodak ScanMate i940 |
Applies to: Scanners; Windows 10, 8.1, 8, 7 |
Solution:
Click the + or the header to expand the section.
- Make sure the scanner's USB cable is unplugged from the computer and insert the CD and start the installation.
- Click the button for Next and then select Typical.
- Click Next to agree to the EULA.
- The installation will start at this point.
- The screen will tell you when the driver and documentation are installed.
- Nothing else needs to be selected here, click Next.
- The installation is complete at this point and you can plug the scanner into a power source and the computer.
- If the customer does not have the manufacturer’s installation CD, go to https://support.alarisworld.com/en-us/i940- scanner#Software and click on Windows (driver only) to download the installation media.
- Make sure the scanner's USB cable is unplugged from the computer and double click the downloaded file to start the installation. Click the Begin button to continue.
- Make sure Typical is checked and click Next.
- Click Next.
- The driver and SVT Diagnostics software will now install.
- Click Next.
- Click Skip and the driver installation is complete. You can now turn on the scanner and plug the USB cable into the computer.
- Before installation, the power cord will need to be assembled for use. There will be a bag of power cord adapters for different Countries.
- Choose the adapter for the US shown below. It will have APD2-US on it.
- Place the adapter on the plug as shown and slide down until it is locked into place.
- Once inserted correctly it will look like the below picture.
- Open the Kodak SVT Diagnostics program.
NOTE: If present, these steps will need to be performed ON BOTH the SVT Diagnostics and the SVT Diagnostics (64-bit) to ensure proper scanning every time.- Windows 10: Start button | Kodak folder | SVT Diagnostics
- Windows 8.1: Start button | type SVT Diagnostics to search for the program | click on SVT Diagnostics
- Windows 7: Start | All Programs | Kodak | SVT Diagnostics
- In the new window that opens choose TWAINDSM.
- Click on the Setup icon in the upper left-hand corner of the screen.
- Select the scanner setup that says Default. Click the Settings > button (at the bottom of the screen).
- Click the Detect tab. Select Based on Document Content in the drop-down menu. Click Home.
- Click Save As, then name the instance Duplex and click Save.
- Choose the Duplex profile and move it up to the top of the list.
NOTE: Whatever Profile is at the top of the list (first listed) will be the default profile used by Eaglesoft.
Be sure to double-check the new profile you created has the proper setup for Input document is. The Duplex profile should be set to Two Sided. - Now we're ready to configure the Power options. Click Settings.
- Click Device.
- Set Power Saver to 240; set Power Off to 240. Click OK and confirm if asked if you want to save your changes.
- Close out of the SVT Diagnostics.
If the Scanner goes to sleep, you should only have to close the scanner's lid and reopen it to wake. If the scanner powers off, you will most likely have to unplug the power cable and plug it back in.
If the scanner will not duplex, please try these steps:
- Open SmartDoc | Acquire from Twain.
- If the Multipage option is checked, uncheck it - try to scan.
- If the Multipage option is unchecked, check it - try to scan.
- If the issue persists - continue below by resetting the profiles:
- Open the Kodak SVT Diagnostics program.
- Windows 10: Start button | Kodak folder | SVT Diagnostics
- Windows 8.1: Start button | type SVT Diagnostics to search for the program | click on SVT Diagnostics
- Windows 7: Start | All Programs | Kodak | SVT Diagnostics
- If prompted, select TWAINDSM and click OK.
- Click on the Setup icon in the upper left-hand corner of the screen .
- Delete the Duplex and One Sided - Front (if present) profiles created in Profile Setup & Power Options Instructions from above.
- Click the Reset button in the right corner to reset the default profiles back to factory.
- Use the Profile Setup & Power Options Instructions from above to recreate the Duplex scanning profile.
- Make the Duplex profile the first profile listed by clicking on it to select and then using the up arrow to move to the top of the list.
Software Support
WINDOWS Bundled software: TWAIN, ISIS, WIA drivers; Smart Touch; and NEWSOFT PRESTO! BizCard, KODAK Capture Pro Software Limited Edition. Fully supported by Kodak Capture Pro Software and KODAK Asset Management Software (WINDOWS only).
Supported Operating Systems
WINDOWS 7 SP1 (32-bit and 64-bit), WINDOWS 8 (32-bit and 64-bit), WINDOWS 8.1 (32-bit and 64-bit), WINDOWS 10 (32-bit and 64-bit).
Recommended Daily Volume
Up to 1,000 pages per day
Throughput Speeds
(portrait, letter size)
When AC-powered: black and white/grayscale: up to 20 ppm/40 ipm at 200 dpi; color: up to 15 ppm/30 ipm at 200 dpi
When USB-powered: black and white/grayscale/color: up to 8 ppm/16 ipm at 200 dpi
(Throughput speeds may vary depending on your choice of driver, application software, operating system, and host computer)
Optical Resolution
600 dpi
Max./Min. Document Size
216 mm x 1524 mm (8.5 in. x 60 in.)/80 mm x 52 mm (3.2 in. x 2.1 in.)
Paper Thickness and Weight
30 to 398 g/m2 (8 to 220 lb.) paper; ID card and embossed hard card thickness: up to 1.25 mm (0.05 in.)
Note: with document feeding set for 'card' scanning, paper thickness can be up to 995 g/m2 (550 lb.)
Feeder
ADF: up to 20 sheets of 80 g/m2 (20 lb.) paper
The feeder can handle a variety of small documents, such as identification cards, business cards, insurance cards, and embossed hard cards
Connectivity
USB 2.0, USB 3.0 compatible
Imaging Features
Perfect Page Scanning, iThresholding, automatic image straightening (deskew), auto cropping, image rotation, electronic color dropout, dual stream scanning, image merge, image edge fill, content-based blank page removal, automatic brightness and contrast
File Format Outputs
Single and multi-page TIFF, JPEG, RTF, BMP, single and multi-page PDF, searchable PDF
Limited Warranty
Three years (Advanced Unit Replacement)
Electrical Requirements
AC power supply and/or USB power via USB connector to the host computer
Environmental Factors
EPEAT Registered
ENERGY STAR qualified scanners
Dimensions
Height: 78 mm (3.1 in.) with tray closed
Width: 289 mm (11.4 in.) with tray closed
Depth: 107 mm (4.2 in.) with tray closed
Weight: 1.3 kg (2.9 lb.) without power adapter
WINDOWS Bundled software: TWAIN, ISIS, WIA drivers; Smart Touch; and NEWSOFT PRESTO! BizCard, KODAK Capture Pro Software Limited Edition. Fully supported by Kodak Capture Pro Software and KODAK Asset Management Software (WINDOWS only).
Supported Operating Systems
WINDOWS 7 SP1 (32-bit and 64-bit), WINDOWS 8 (32-bit and 64-bit), WINDOWS 8.1 (32-bit and 64-bit), WINDOWS 10 (32-bit and 64-bit).
Recommended Daily Volume
Up to 1,000 pages per day
Throughput Speeds
(portrait, letter size)
When AC-powered: black and white/grayscale: up to 20 ppm/40 ipm at 200 dpi; color: up to 15 ppm/30 ipm at 200 dpi
When USB-powered: black and white/grayscale/color: up to 8 ppm/16 ipm at 200 dpi
(Throughput speeds may vary depending on your choice of driver, application software, operating system, and host computer)
Optical Resolution
600 dpi
Max./Min. Document Size
216 mm x 1524 mm (8.5 in. x 60 in.)/80 mm x 52 mm (3.2 in. x 2.1 in.)
Paper Thickness and Weight
30 to 398 g/m2 (8 to 220 lb.) paper; ID card and embossed hard card thickness: up to 1.25 mm (0.05 in.)
Note: with document feeding set for 'card' scanning, paper thickness can be up to 995 g/m2 (550 lb.)
Feeder
ADF: up to 20 sheets of 80 g/m2 (20 lb.) paper
The feeder can handle a variety of small documents, such as identification cards, business cards, insurance cards, and embossed hard cards
Connectivity
USB 2.0, USB 3.0 compatible
Imaging Features
Perfect Page Scanning, iThresholding, automatic image straightening (deskew), auto cropping, image rotation, electronic color dropout, dual stream scanning, image merge, image edge fill, content-based blank page removal, automatic brightness and contrast
File Format Outputs
Single and multi-page TIFF, JPEG, RTF, BMP, single and multi-page PDF, searchable PDF
Limited Warranty
Three years (Advanced Unit Replacement)
Electrical Requirements
AC power supply and/or USB power via USB connector to the host computer
Environmental Factors
EPEAT Registered
ENERGY STAR qualified scanners
Dimensions
Height: 78 mm (3.1 in.) with tray closed
Width: 289 mm (11.4 in.) with tray closed
Depth: 107 mm (4.2 in.) with tray closed
Weight: 1.3 kg (2.9 lb.) without power adapter
Operating System Compatibility Definitions - This links to a non- Patterson website
Supported - Kodak Validated
Supported - Kodak Validated
- WINDOWS 7 (32-bit and 64-bit)
- WINDOWS 8 (32-bit and 64-bit)
- WINDOWS 8.1 (32-bit and 64-bit)
- WINDOWS 10 (32-bit and 64-bit)
Protecting Customer Information - KODAK Scanners process scanned data exclusively through volatile memory ensuring image data is effectively erased upon shut down.
This scanner contains non-volatile storage (NVRAM), and volatile memory (SDRAM).
Volatile memory is used to store customer image data. It is erased when the device is turned off.
Non-volatile memory is used to store program data, scanner settings, and scanner calibration data. No customer image data is stored in non-volatile memory.
The only scanner settings stored permanently are the Energy Star settings. No other customer data is stored in the non-volatile memory.
NOTE: The image data is passed to a PC which has its own ability to store images and information. The customer will also need to consider what precautions must be taken to secure the data on the PC.
This scanner contains non-volatile storage (NVRAM), and volatile memory (SDRAM).
Volatile memory is used to store customer image data. It is erased when the device is turned off.
Non-volatile memory is used to store program data, scanner settings, and scanner calibration data. No customer image data is stored in non-volatile memory.
The only scanner settings stored permanently are the Energy Star settings. No other customer data is stored in the non-volatile memory.
NOTE: The image data is passed to a PC which has its own ability to store images and information. The customer will also need to consider what precautions must be taken to secure the data on the PC.
Kodak ScanMate i940 Manufacturer User Guide- pdf
If you have more than one driver choice when selecting your scanner in preferences, choose the KODAK Scanner i900 driver.
When scanning from SmartDoc, ensure the options Enable Multi-Page and Save Images as PDF Document are checked before running your scan. Enable Multi-Page will save as a default after a successful scan; Save Images as PDF Document will have to be checked before each and every scan.
The link(s) listed above are included for the user’s convenience. Patterson Companies is unable to control or be responsible for the contents and availability of third parties’ websites.
Updated: 01.29.2019
Hi There
Around about the 12th February 2014, the above scanner stopped working properly. Essentially it can scan documents, but only using its default settings which does not work for me as I need specific scan settings applied. It can also only scan by starting the scan through the software ie, the physical buttons on the hardware do not work. If I click on the Scan As settings in the Kodak software, the app just hangs and I need to force close it through Task Manager.
I have tried the following:
1. Everything that Kodak support has suggested
2. Reformatting my hardrive
3. Rolling back the Windows Updates to prior to Feb 12
4. Uninstalling the Kodak software and reinstalling it in every conceivable configuration I can think of
5. Installing the drivers in compatibility mode
6. Installing the device on my Windows 7 machine - for some reason I get exactly the same problem
7. Uninstalling the Kodak software and then trying to get Windows to download and install the drivers (which is does but nothing works, although Windows says the device is working properly)
Given that I get the same error on a WIndows 7 machine, is it possible that the firmware on the machine has been corrupted or is it a Windows setting that has recently changed?
Kind regards
Murray